HOMS
Real-time control over orders, claims, and exposure with SAP-integrated governance and financial visibility.
Project Overview
Industry
Pharmaceutical / Life Sciences
Team
What We Faced
Key obstacles that demanded innovative solutions and strategic thinking.
Legacy Technology & Scalability
The existing legacy .NET system struggled to scale with increasing transaction volume and business complexity.
Limited Real-Time Visibility
Batch-based integrations restricted real-time tracking of orders, invoices, and scheme performance.
Manual Exposure & Limit Management
Sales exposure and limits were tracked manually, increasing the risk of over-discounting and revenue leakage.
Reactive Governance
Approvals occurred at the supply stage, limiting proactive control and early risk mitigation.
High Operational Dependency
Operations required 10–12 dedicated resources for reconciliation, validation, and coordination.
What We Aimed For
Centralize governance of discount and special offer schemes
Enable real-time order, supply, and invoice visibility
Automate FRS claim generation with rule-based validation
Control sales exposure through system-led limits
Reduce manual intervention and operational dependency
How We Solved It
Comprehensive solutions designed for scale, integration, and measurable impact.
Cloud-Native, Scalable Platform
Built a modular, transaction-ready platform designed for scale, stability, and future extensibility.
Real-Time SAP Integration
Enabled near real-time communication with SAP, improving data freshness and reducing middleware dependency.
System-Led Discount Governance
Centralized discount and scheme management with built-in validations and compliance checks.
Automated FRS Claim Generation
Implemented rule-driven automation to generate FRS claims based on actual supply and approved discounts.
Proactive Limit & Approval Controls
Enforced customer, division, and scheme-level limits at the order stage for pre-emptive governance.
Real-Time Dashboards & Insights
Delivered live dashboards for instant visibility into orders, invoices, claims, and scheme exposure.
Impact Delivered
Tangible outcomes that transformed operations and drove measurable business value.
Stronger Business Governance
System-led validations and approvals ensured disciplined execution of discount programs and minimized revenue leakage.
Real-Time Operational Visibility
Orders, invoices, and claims became fully traceable in near real time, improving transparency and control.
Reduced Manual Effort
Automation significantly reduced reconciliation, validation, and manual intervention.
Improved Workforce Efficiency
Operational dependency reduced from 10–12 resources to approximately 3 focused governance roles.
Future-Ready Secondary Sales Platform
HOMS transformed secondary sales into a scalable, compliant, and insight-driven ecosystem.